Troubleshooting

Date

December 2015

Version

2.2

Index

This section will be gradually updated, as the list of known problems is build based on users' feedback.

Q: Can't sing in to application locally with a given user name and password.

A: Make sure that user credentials are valid. In case user account is correct, verify that PostgreSQL server process is running on the node:

ps -ef |grep postgres

In case PostgreSQL is not present, run server control script in order to launch the process.

/opt/PostgreSQL/9.1/scripts/serverctl.sh start

Note that PostgreSQL executables might be located elswhere depending on the type of installation.